Terms of service

This Terms of Sale document applies to all purchases made through the website www.directfurnitureclearance.com.au (the "Website"), operated by The Ultimate Home Co Pty Ltd (ACN 651 852 247), located at Brooklyn Business Park, Factory 2/463A Somerville Road, Brooklyn VIC 3012 ("we", "our", "us").

1. Definitions

1.1 "Products" refers to all items listed for sale on the Website.
1.2 "Purchase Services" refers to the services provided by the Website to facilitate the purchase of Products.
1.3 "Customer" or "you" refers to any individual or entity purchasing Products via the Website.

2. Acceptance of Terms

2.1 By purchasing Products through our Website, you agree to comply with these Terms of Sale.
2.2 If you do not agree to these Terms, you must not proceed with the purchase.

3. Payment Terms

3.1 All prices are listed in Australian Dollars (AUD) and include GST unless otherwise stated.
3.2 Payment must be made at the time of purchase using the available payment methods, including PayPal or other authorised payment gateways.
3.3 By using a payment method, you confirm you have read and agree to the terms and conditions of the respective payment provider.

4. Orders and Acceptance

4.1 Orders placed via the Website are subject to availability and acceptance by us.
4.2 We reserve the right to cancel or reject an order for any reason, including but not limited to pricing errors, Product unavailability, or suspected fraudulent activity.

5. Delivery

5.1 Delivery costs and timelines are outlined at the point of checkout.
5.2 Risk of loss or damage to Products passes to you upon delivery.
5.3 Delivery times are estimates only, and we are not liable for delays outside our control.

6. Returns and Refunds

6.1 Products may be returned subject to the following conditions:
(a) Returns must be initiated within 30 days of the invoice date.
(b) Products must be unused, in original condition, and accompanied by proof of purchase.
6.2 Products marked as clearance or second-hand are sold "as is" and cannot be returned unless faulty.
6.3 Non-stock or specially ordered items are non-refundable unless defective.
6.4 We reserve the right to charge a re-stocking fee of 20% of the purchase price for approved returns of non-stock items.

To arrange a return or refund, contact us at mail@directfurnitureclearance.com.au

7. Warranty

7.1 All Products are covered by the manufacturer's warranty where applicable.
7.2 To claim a warranty, contact us with proof of purchase at mail@directfurnitureclearance.com.au

8. Limitation of Liability

8.1 To the extent permitted by law, we exclude all liability for any indirect, incidental, or consequential loss arising from the purchase or use of Products.
8.2 Our liability for any claim is limited to the replacement or refund of the Product.

9. Governing Law

9.1 These Terms are governed by the laws of the State of Victoria, Australia.
9.2 Any disputes will be resolved exclusively in the courts of Victoria, Australia.

10. Amendments

10.1 We reserve the right to amend these Terms at any time.
10.2 Any changes will be effective immediately upon posting on the Website.

Contact Information
For any queries or concerns regarding these Terms of Sale, please contact us at:
The Ultimate Home Co Pty Ltd
Brooklyn Business Park, Factory 2/463A Somerville Road, Brooklyn VIC 3012
Email: mail@directfurnitureclearance.com.au